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Our Terms & Conditions
Resort Information

The following information is included in our Holiday Information Pack which we
send to guests in printed form before departure.

Download our general information including what to bring for all our French
resorts here  (.pdf document)

Download information about Ardent Resort here  (.pdf document)

Download information about Les Coches Resort here  (.pdf document)

Download information about Reberty Resort here  (.pdf document)

Directions to resort when travelling by Car

The following information is included in our Holiday Information Pack which we
send to guests in printed form before departure.

Directions to Ardent Resort here. (MS Word document)

Directions to Les Coches Resort here. (MS Word document)

Directions to Reberty Resort here. (MS Word document)

Our Babycare Packs Order Form

Download our Babycare Pack Order form – Click here. (MS Excel document)

Booking Adults’ Group Ski Lessons

Children’s ski lessons are included in our childcare clubs. Guests wishing to book adult group ski lessons (as distinct from private lessons, see below) can reserve them before arrival in resort by contacting us by e-mail or phone (Tel: 01684 540 333) or you can organise this with us during your pre-departure call. Please let us know if you require beginner, intermediate or expert lessons. Six morning lessons in Ardent, Reberty or Les Coches cost £150 per person.

Please be aware that in the resort of Ardent, if there are less than five participants in the adult group lesson, the ski school reserve the right to change the service from a morning group lesson each day, to a private lesson of two hours for one or two participants over two days.  This latter product is more expensive than adult group lessons.   Given the close attention of the instructor this is also considered more valuable in terms of learning to ski or improving your skiing.  This change will be at the sole discretion of the ESF according to their terms and conditions.

Booking Adults’ Private Ski Lessons

The following ski schools are those we use for group lessons and are recommended for private lessons too. Private lessons are booked by guests directly at the time that suits them.

Ardent – Portes du Soleil
In Ardent we recommend the ESF in Montriond/Les Lindarets which is
conveniently located at the top of the telecabine out of the village. Lessons can be
booked via the following link: Les Linderets Ski School.

Les Coches – Paradiski
In Les Coches we commend the ESF ski school in Les Coches – lessons meet just
below the chalet – and can be booked via the following link: Les Coches Ski School.
Please note you will be directed to the ESF Montchavin/Les Coches webpage and
you need to select Les Coches for your lessons. You can also select the language you
wish to be instructed in.

Reberty – Three Valleys
There are two options here. Complete beginners and anyone interested in reserving mixed group lessons should use the ski school in Les Menuires, which is accessed by a free bus or a short ski down a blue piste. To reserve classes please use the following link: Les Menuires Ski School.

Alternatively skiers of all levels can reserve private or small group lessons with the
friendly, English speaking instructors who visit our chalets on the first evening of
the holiday. They offer an excellent service and we receive very positive feedback
every year from our guests. To reserve please click on the following link: Les Menuires Ski School – Small Group/Private

Ski and Boot Hire

Our experience has been that pre-ordered equipment almost always fits perfectly, saves time and is highly convenient especially when skiing with children. We have arranged a pre-order service in all our resorts as well as discounts with local hire shops. Your pre-ordered equipment is then available in your chalet.

Ardent – Portes du Soleil

Lac et Montagne Sports run by Muriel and Hubert are very friendly and helpful. They are happy to advise and to change boots and skis in order to find the perfect fit – also very helpful when skiing with children. New this season, guests will benefit from a free delivery service to your chalet by pre-ordering your equipment online. Your skis and boots will be fitted in your chalet and if you have any problems you can go to the shop close by to change them. Guests of Family Ski also receive a discount. To pre-order your skis and boots with this discount before you travel and have your equipment pre-selected and waiting in the chalet then click on the following link: Ardent Ski Hire - Bluebird Ski Rentals (Previously Lac et Montagne Sports)

Please note that this same shop runs another ski hire service which is not exclusive to Family Ski Company and does not therefore benefit from the enhanced service that we have negotiated on behalf of our guests.  These benefits include delivery to your chalet, easy exchanges, and a guaranteed 20% saving.

You can also take advantage of the wonderful new Spa facilities at Les Sources D’Aulps underneath Chalet La Grange. Fully qualified at the most prestigious institute in Thailand, staff will welcome you for a truly relaxing massage with your choice of scented oils. Special rates are available.

Les Coches – Paradiski

There is a good choice of ski-hire shops in Les Coches but we find the in-chalet service provided by Rental Republic to be very good. Their team are always helpful, child-friendly and offer a professional service right to our chalet. To pre-order your skis and boots before you travel and have your equipment pre-selected and fitted in the comfort of our chalet, simply click on the following link: Les Coches Ski HireRental Republic

Reberty – Three Valleys

Ski hire is especially simple in Reberty as we have organised a pre-booking system with Sports 1850 based in Reberty just down the mountain from our chalets. Pierre and his team have been working with us for the past seven years and if you pre-order your skis, boots and children’s helmets they will deliver them to your chalet. We then have a ski technician who will fit the boots to your skis. The shop offers discounts of between 5% and 30% for our guests depending on the time of the season. This has proved a highly effective service for families skiing with children and we strongly recommend it. Reberty Ski HireSports 1850 Click on the Union Jack top right hand corner for English page.

Family Ski Nature Guide

Look at some of the birds and animals you might see on your Family Ski holiday and birdwatchers will see our complete species list for all our resorts – do let us know if you can add to our list or if you see something special – we would love to hear from you.

Insurance

We strongly recommend that you have adequate insurance to cover all eventualities. We use Fogg Travel for our insurance requirements , you may like to request a quote from them.

  • Prices

    Prices

    Superb Quality. Fantastic Value.

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  • Our Chalets

    Our Chalets

    Discover our perfectly located chalets, to suit every budget.

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  • Our Childcare

    Our Childcare

    Our childcare is second to none, find out why.

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  • Our Family Ski holidays explained

    Our Family Ski holidays explained

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About Family Ski Company

Childcare

Ski Areas, Resorts and Chalets